Delivery Charges - UK
Standard Delivery (UK only)
For orders up to a total order value of £10 the standard UK delivery charge is £3.95. Above this and for orders up to a total order value of £59 - the standard UK delivery charge is £5.95. Certain UK destinations are charged by weight, see below for details. The Standard delivery for all UK orders over £59 is FREE! (This does not include Other UK destinations as below, and Express delivery supplements still apply). All deliveries are sent on 2 - 3 days trackable parcel service. However, please allow 5 working days for deliveries. A signature is required on delivery.
Other UK Destinations
All deliveries to locations in Channel Islands and the Isle of Man are now charged by weight as for overseas destinations. Orders under 5kg will be sent via Royal Mail weights above this are sent the following day except weekends on a 48-hour Guaranteed Parcel Service. However please allow 3-5 working days for delivery.
24 Hour Priority Express Service (UK only)
A £4.95 supplement is applicable for this service, which is available on working days Monday to Friday only, for orders placed by 12 noon. (This service is not available for Other UK Destinations). Subject to stock availability, all deliveries are sent the following day except weekends on a 24-hour Guaranteed Parcel Service. This means if you place an order before 12 on a Friday it will be delivered on the Monday. Over the weekend please telephone priority orders (0844 855 1100) which will be processed Monday for delivery on Tuesday. Please allow 2 - 4 working days for deliveries. A signature is required on delivery.
Delivery times stated are estimates and may vary due to exceptional or unforeseen circumstances including industrial disputes and/or unusually high seasonal demands. Delivery Charges - Overseas
In the unlikely event that you have not received all the goods within 30 days of the date of payment or if you have any complaints, please contact us via email at email@example.com or by post at Customer Services, Arrowfile, PO Box 637, York, YO26 0DQ.
Title in the goods will pass to you at time of payment.
If delivery is to a non-UK destination, please add products to your basket where the weight will calculate the appropriate cost for your destination. Please ensure you have the correct country details in your address beforehand. As delivery costs are constantly changing we have not included a table of prices per weight here.
The cost of orders over 25.00kg advised on request
If you have any queries please contact us using firstname.lastname@example.org. We will not pay return delivery charges for Products returned for whatever reason from non-UK orders.
The approximate weight of 50 pages and one album with packaging material falls between 1.5 - 2.5 kg dependant on the type of album and the colour of the page.
Delivery charge will be calculated automatically. Please check your basket before you checkout to find the weight of individual items.